Juggling is hard, but we make it easier.

How? By being your concierge for building superteams and diving into your business to discover treasure and growth.

From sales to conflict resolution, our seamless online courses and consultations will have your staff up to speed in no time – without sacrificing valuable time out of the office.

We've walked the walk, so we can talk the solutions.

Does this feel like the only time you get to yourself? We get it.

You have a lot to do, a lot to manage and sometimes it feels like working on the business and not always "in the business" can feel impossible. It isn't.

  • Fine tuning team productivity is key
  • Productivity leads to reduced overheaads
  • Streamlining processes creates time and ease
Want out? Is the love affair with your business over?

Burnout, goals achieved, a changing industry landscape or personal path changes; can all lead to wanting out.

  • What do you want to do next?
  • How do you prepare your business for a successful sale?
  • A time line, a plan and a vision - we can help.
Conflict is a part of life, but when it upsets the apple cart- it needs to change

Conflict resolution needs Emotional Intelligence. A skill we are not born with, we learn. Creating a dynamic team of good communicators enhances your business.

  • Different personalities can be the perfect recipe for success
  • Conflict can be positive (true story)
  • Healthy conflict resolution leads to outstanding productivity and team cohesion.
Is your team as excited as Stanley here about customer service? No? Let's fix that

The client onboarding journey and aftercare creates a legacy, not just sales. You have an opportunity each day to make a person's life better.

  • Train staff to understand body language
  • Active listening skills and consistency is VITAL
  • Sales flow when we make the simplest request a positive interaction
  • A cranky customer is an opportunity
Working out what is going wrong and right can feel like an elephant riding a bicycle. A little tricky.

Being in the thick of business daily operations means we don't always see the forest for the trees. Another set of eyes and an objective exploration can help find the treasure.

  • Cash flow; can it improve? How?
  • Systems and seamless flow, is it as good as it could be?
  • Opportunities waiting to be found, are you missing them?
  • Instant SOS, you need help and quickly- we are here to help
Our experience is here to share with you

Our twenty+ years building businesses successfully has geared us well to pass the knowledge on.

  • From Sh*t to Champagne- Let’s triage your business
  • Unsure where your business is levelled? Let’s talk.
  • Leadership - managing a super team
  • Navigating challenging interpersonal and team dynamics
  • Team-building and revitalization
  • Collaborative decision-making
  • Strategic planning
  • Growth & performance management
  • Customer service skills
  • Exit Strategy - the love affair with your business is over, and you want out.
Business Freedom Is Possible
You can be spending time growing the business and creating a balanced life.
Your employees will be the backbone of whichever story you choose

Your team will grow or shrink your business, depending on how they align within your business culture.

There is no greater feeling in business

As a leader in your business, watching your team reach their potential and love working for you is enriching.

Supercharge your team

Teach them to powerup the customer onboarding journey and create a dynamic workplace.

Invested Team Members Matter

Happy employees turn up, take less sick leave, treat each other with respect. Why? They are invested in your business story.

Level up your business.

The flow-on effect is business and personal growth and the one element universally coveted around the globe- Freedom.

Time to launch

Your sales, your bottom line and your management skills count. However the largest component underpinning the success of your path is your team. Let's launch a new plan.

PLAY ME

Smash the inertia

noun: Inertia
A property of matter by which it continues in its existing state of rest or uniform motion in a straight line, unless that state is changed by an external force.

BOOK ME IN

Gallery

Meeting the lovely Jane Bunn
We shared with our readers the scientific mind and passion of Victoria's leading weather journalist.
Off to the print factory
Collecting our Magazine featuring a cover designed by Michael Leunig.
Billboard moments
All over Melbourne; the Vignettes Book cover on Posters.
A visit to Podcast One
Honoured to be a guest on Wendy Searle's Hometruths Podcast
Off to the Project at Channel 10
A well deserved treat for the Ponderings team and in a limo of course.
My story goes front page
Intimidating? Yes. More than a little scary. But if you believe your story can help or inspire- bravery is needed.
Janine Allis (no sharks here)
Thanks to my lovely friend Sarah we had the opportunity to chat and film with the incredible Janine Allis
The Small Business Awards Night
Two awards later thanks to our beautiful team (2018)